Authors
Sean P Goggins, James Laffey, Michael Gallagher
Publication date
2011/6/7
Journal
Information Technology & People
Volume
24
Issue
2
Pages
104-133
Publisher
Emerald Group Publishing Limited
Description
Purpose
This paper has two purposes. First, to provide insight into the formation of completely online small groups, paying special attention to how their work practices develop, and how they form identity. Second, to pursue conceptual development of a more multi‐level view of completely online group experience, which can be made visible through analysis of the unique interaction logging system used in this study.
Design/methodology/approach
The authors conduct a mixed methods study that integrates interviews, grounded theory analysis, case study methods and social network analysis to build a multi‐layered view of completely online group and community development.
Findings
Completely online group formation is explicated as a socio‐technical system. The paper identifies themes of tool uptake and use, and patterns of interaction that accompany group formation and development of completely online …
Total citations
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