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This special interest group probes potential problems between HCI researchers and the practitioners who are consumers of research, to explore the extent of the problems and propose possible solutions. It will start with the results of the CHI 2010 workshop on the same topic, articulating factors that may render some of the research literature inaccessible or irrelevant to practitioners. When should HCI researchers be concerned about the relevance of their work to practitioners? How should practitioners communicate their needs for research? Participants will discuss these topics and others that both groups can use to help bridge the gap between research and practice in HCI.