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Concerns about widespread democratic dissatisfaction have prompted a search for remedies, such as increasing citizens’ role in politics. While the public seems supportive, it remains unclear whether such newly introduced procedures can effectively tackle citizens’ dissatisfaction with present‐day politics. This paper develops a problem‐solving approach to studying this question. It proposes that combining insights on what ‘pushes’ and ‘pulls’ people to support procedural reform is crucial: Only then can we uncover if and how people consider procedural reform as addressing the problem(s) they see in the representative system today. Using the example of deliberative minipublics and original, pre‐registered survey data from Belgium (n = 1,579), we find that respondents generally think of minipublics as problem‐solvers rather than problem‐creators, albeit to different degrees. For instance, this perceived problem …