Authors
Han X Lin, Yee-Yin Choong, Gavriel Salvendy
Publication date
1997/1/1
Journal
Behaviour & information technology
Volume
16
Issue
4-5
Pages
267-277
Publisher
Taylor & Francis Group
Description
Usability is becoming a more and more important software criterion, but the present usability measurement methods are either difficult to apply, or overly dependent upon evaluators' expertise. Based on human information processing theory, this study identified eight human factors considerations which are relevant to software usability. These considerations as well as the three stages of human information processing theory formed the framework from which our Purdue Usability Testing Questionnaire (PUTQ) is derived. An experiment was conducted to test the validity of PUTQ. The experiment result showed high correlation between PUTQ and the Questionnaire for User Interaction Satisfaction (QUIS version 5.5). In addition, PUTQ detected the differences in user performance between two experimental interface systems, but QUIS failed to do so.
Total citations
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