Authors
Ulrike Gretzel, Hannes Werthner, Chulmo Koo, Carlos Lamsfus
Publication date
2015/9/1
Journal
Computers in Human Behavior
Volume
50
Pages
558-563
Publisher
Pergamon
Description
Using digital ecosystems and smart business networks as conceptual building blocks, this paper defines, describes and illustrates the idea of a smart tourism ecosystem (STE). It further draws on conceptualizations of smart technologies, smart cities and smart tourism to envision new ways in which value is created, exchanged and consumed in the STE. Technologies essential to the functioning of an STE are described and it is argued that data emerging from these technologies are the driver for new business models, interaction paradigms and even new species. Critical questions regarding the need for regulatory intervention and innovative research are raised.
Total citations
20152016201720182019202020212022202320241044667614614014917715359
Scholar articles
U Gretzel, H Werthner, C Koo, C Lamsfus - Computers in Human Behavior, 2015