Authors
Gurumurthy Anand, Rambabu Kodali
Publication date
2008/5/30
Journal
Benchmarking: An international journal
Volume
15
Issue
3
Pages
257-291
Publisher
Emerald Group Publishing Limited
Description
A review of benchmarking literature revealed that there are different types of benchmarking and a plethora of benchmarking process models. In some cases, a model has been uniquely developed for performing a particular type of benchmarking. This poses the following problems: it can create confusion among the users as to whether they should use only the unique benchmarking model that has been developed for particular type or they can use any model for any type of benchmarking; a user may find it difficult when it becomes necessary to choose a best model from the available models, as each model varies in terms of the number of phases involved, number of steps involved, application, etc. Hence, this paper aims to question the fundamental classification scheme of benchmarking and thereby the unique benchmarking models that are developed for each type of benchmarking. Further it aims to propose a …
Total citations
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Scholar articles
G Anand, R Kodali - Benchmarking: An international journal, 2008