Authors
Monica Sharma, Rambabu Kodali
Publication date
2008/10/3
Source
The TQM Journal
Volume
20
Issue
6
Pages
599-621
Publisher
Emerald Group Publishing Limited
Description
Purpose
Total quality management (TQM) is considered a very important factor for the long‐term success of an organization. However, there exist a lot of international quality awards, apart from different versions of national quality awards (NQAs), developed by the governments of many countries based on these well‐established awards. In addition to these awards, there are a plethora of frameworks proposed by various researchers and consultants. Hence, many organizations are not in a position to understand clearly the concept of TQM, in terms of knowing what has to be implemented and what area to focus on. To overcome these issues, this paper attempts to present a list of TQM implementation elements for manufacturing excellence. These elements can be undertaken by any manufacturing organization striving for excellence.
Design/methodology/approach
A literature review was carried out to provide a …
Total citations
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