Authors
Tomoko Komatsu, Marisela Gutierrez Lopez, Stephann Makri, Colin Porlezza, Glenda Cooper, Andrew MacFarlane, Sondess Missaoui
Publication date
2020/10/25
Book
Proceedings of the 11th Nordic Conference on Human-Computer Interaction: Shaping Experiences, Shaping Society
Pages
1-13
Description
In the current climate of shrinking newsrooms and revenues, journalists face increasing pressures exerted by the industry’s for-profit focus and the expectation of intensified output. While AI-enabled journalism has great potential to help alleviate journalists’ pressures, it might also disrupt journalistic norms and, at worst, interfere with their duty to inform the public. For AI systems to be as useful as possible, designers should understand journalists’ professional values and incorporate them into their designs. We report findings from interviews with journalists to understand their perceptions of how professional values that are important to them (such as truth, impartiality and originality) might be supported and/or undermined by AI technologies. Based on these findings, we provide design insight and guidelines for incorporating values into the design of AI systems. We argue HCI design can achieve the strongest possible …
Total citations
202120222023202436910
Scholar articles
T Komatsu, M Gutierrez Lopez, S Makri, C Porlezza… - Proceedings of the 11th Nordic Conference on Human …, 2020