Authors
Katharina Weitz
Publication date
2022/4/26
Journal
It-Information Technology
Volume
64
Issue
1-2
Pages
71-75
Publisher
De Gruyter Oldenbourg
Description
Human-Centered AI is a widely requested goal for AI applications. To reach this is explainable AI promises to help humans to understand the inner workings and decisions of AI systems. While different XAI techniques have been developed to shed light on AI systems, it is still unclear how end-users with no experience in machine learning perceive these. Psychological concepts like trust, mental models, and self-efficacy can serve as instruments to evaluate XAI approaches in empirical studies with end-users. First results in applications for education, healthcare, and industry suggest that one XAI does not fit all. Instead, the design of XAI has to consider user needs, personal background, and the specific task of the AI system.
Total citations
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