Authors
Kenneth Holstein, Jennifer Wortman Vaughan, Hal Daumé III, Miro Dudik, Hanna Wallach
Publication date
2019/4/18
Conference
Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
Pages
600
Publisher
ACM
Description
The potential for machine learning (ML) systems to amplify social inequities and unfairness is receiving increasing popular and academic attention. A surge of recent work has focused on the development of algorithmic tools to assess and mitigate such unfairness. If these tools are to have a positive impact on industry practice, however, it is crucial that their design be informed by an understanding of real-world needs. Through 35 semi-structured interviews and an anonymous survey of 267 ML practitioners, we conduct the first systematic investigation of commercial product teams' challenges and needs for support in developing fairer ML systems. We identify areas of alignment and disconnect between the challenges faced by teams in practice and the solutions proposed in the fair ML research literature. Based on these findings, we highlight directions for future ML and HCI research that will better address …
Total citations
2019202020212022202320244097154204202128
Scholar articles
K Holstein, J Wortman Vaughan, H Daumé III, M Dudik… - Proceedings of the 2019 CHI conference on human …, 2019