Authors
Rod Coombs, Ian Miles
Publication date
2000/1/31
Book
Innovation systems in the service economy: Measurement and case study analysis
Pages
85-103
Publisher
Springer US
Description
The received concepts of innovation, and the measurement techniques based upon those concepts, are firmly rooted in the study of manufacturing innovation. Are they well suited to analysing innovation in economies in which service sectors and service functions play such a dominant role? Following this introduction, we outline the familiar facts concerning the scale and scope of the transformation of advanced economies created by the rise of'services'., We consider some alternative definitions and taxonomic approaches that have been used to capture the'peculiarities' of services and of service innovations.
Total citations
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Scholar articles
R Coombs, I Miles - Innovation systems in the service economy …, 2000