Authors
Ehsan Noei, Feng Zhang, Shaohua Wang, Ying Zou
Publication date
2019/8/15
Journal
(ESE) Empirical Software Engineering
Volume
24
Pages
1964-1996
Publisher
Springer US
Description
The competitive market of mobile applications (apps) has driven app developers to pay more attention to addressing the issues of mobile apps. Prior studies have shown that addressing the issues that are reported in user-reviews shares a statistically significant relationship with star-ratings. However, despite the prevalence and importance of user-reviews and issue reports prioritization, no prior research has analyzed the relationship between issue reports prioritization and star-ratings. In this paper, we integrate user-reviews into the process of issue reports prioritization. We propose an approach to map issue reports that are recorded in issue tracking systems to user-reviews. Through an empirical study of 326 open-source Android apps, our approach achieves a precision of 79% in matching user-reviews with issue reports. Moreover, we observe that prioritizing the issue reports that are related to user …
Total citations
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