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Plug-in electric vehicles (PEV), comprising both battery and plug-in hybrid electric vehicles (BEVs and PHEVs), are innovations central to the low-carbon mobility transition. Despite this, there has not been a review of users’ experiences of them. We address this through this systematic review. Of 6492 references located from diverse sources, we synthesised and thematically organised findings from 75. We found a wide range of themes relating to user experiences, characterised broadly under: driving and travel behaviours; interactions with the vehicle; and subjective aspects of the user experience. Most of the evidence pertained to BEVs. Specific findings were as follows. The limited electric range of the BEV was not debilitating and users valued the limited electric-only range in PHEVs. In terms of journey-making, BEVs can fit into users’ lives. Regarding interactions with specific vehicle attributes, regenerative …