Authors
Tanvi Kothari, Clark Hu, Wesley S Roehl
Publication date
2005/9/1
Journal
International Journal of Hospitality Management
Volume
24
Issue
3
Pages
369-389
Publisher
Pergamon
Description
In the hotel business, the flow of goods, services, and information should be designed to efficiently transform raw materials into finished products/services with values. Lodging services regularly purchase a large quantity of supplies for which procurement systems play a crucial role in maintaining daily operations and quality. Today, a major goal of a hotel's supply chain management is to efficiently apply information technology to its procurement systems. This research examined Philadelphia area hotel purchasing managers’ views about e-Procurement. Perceived costs and benefits of e-Procurement are identified and the strategic role of IT in procurement is described.
Total citations
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Scholar articles
T Kothari, C Hu, WS Roehl - International Journal of Hospitality Management, 2005