Authors
Günter K Stahl, Martha L Maznevski, Andreas Voigt, Karsten Jonsen
Publication date
2010/5/1
Journal
Journal of international business studies
Volume
41
Pages
690-709
Publisher
Palgrave Macmillan UK
Description
Previous research on the role of cultural diversity in teams is equivocal, suggesting that cultural diversity's effect on teams is mediated by specific team processes, and moderated by contextual variables. To reconcile conflicting perspectives and past results, we propose that cultural diversity affects teams through process losses and gains associated with increased divergence and decreased convergence. We examine whether the level (surface-level vs deep-level) and type (cross-national vs intra-national) of cultural diversity affect these processes differently. We hypothesize that task complexity and structural aspects of the team, such as team size, team tenure, and team dispersion, moderate the effects of cultural diversity on teams. We test the hypotheses with a meta-analysis of 108 empirical studies on processes and performance in 10,632 teams. Results suggest that cultural diversity leads to process …
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Scholar articles
GK Stahl, ML Maznevski, A Voigt, K Jonsen - Journal of international business studies, 2010