Authors
Nick Koenig, Scott Tonidandel, Isaac Thompson, Betsy Albritton, Farshad Koohifar, Georgi Yankov, Andrew Speer, Jay H Hardy III, Carter Gibson, Chris Frost, Mengqiao Liu, Denver McNeney, John Capman, Shane Lowery, Matthew Kitching, Anjali Nimbkar, Anthony Boyce, Tianjun Sun, Feng Guo, Hanyi Min, Bo Zhang, Logan Lebanoff, Henry Phillips, Charles Newton
Publication date
2023/12
Journal
Personnel Psychology
Volume
76
Issue
4
Pages
1061-1123
Description
Machine learning (ML) is being widely adopted by organizations to assist in selecting personnel, commonly by scoring narrative information or by eliminating the inefficiencies of human scoring. This combined article presents six such efforts from operational selection systems in actual organizations. The findings show that ML can score narrative information collected from candidates either in writing or orally in response to assessment questions (called constructed response) as accurately and reliably as human judges, but much more efficiently, making such responses more feasible to include in personnel selection and often improving validity with little or no adverse impact. Moreover, algorithms can generalize across assessment questions, and algorithms can be created to predict multiple outcomes simultaneously (e.g., productivity and turnover). ML has even been demonstrated to make job analysis more …
Total citations
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