Authors
J Gregory Trafton, Erik M Altmann, Derek P Brock, Farilee E Mintz
Publication date
2003/5/1
Journal
International Journal of Human-Computer Studies
Volume
58
Issue
5
Pages
583-603
Publisher
Academic Press
Description
We examine people's strategic cognitive responses to being interrupted while performing a task. Based on memory theory, we propose that resumption of a task after interruption is facilitated by preparation during the interruption lag, or the interval between an alert to a pending interruption (e.g. the phone ringing) and the interruption proper (the ensuing conversation). To test this proposal, we conducted an experiment in which participants in a Warning condition received an 8-s interruption lag, and participants in an Immediate condition received no interruption lag. Participants in the Warning condition prepared more than participants in the Immediate condition, as measured by verbal reports, and resumed the interrupted task more quickly. However, Immediate participants resumed faster with practice, suggesting that people adapt to particularly disruptive forms of interruption. The results support our task analysis of …
Total citations
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Scholar articles
JG Trafton, EM Altmann, DP Brock, FE Mintz - International Journal of Human-Computer Studies, 2003