Authors
Jessica Vieira de Souza Meira, Jeong-Yeol Park, S Kyle Hight, Diego Bufquin, Robin M Back
Publication date
2024/4/13
Journal
Cornell Hospitality Quarterly
Pages
19389655241241472
Publisher
SAGE Publications
Description
Sexual harassment in the workplace remains one of the most significant issues affecting the hospitality sector today. In particular, scholars need to better understand why some employees choose to remain employed by a company despite experiencing such harassment. Drawing from appraisal theory and social exchange theory, the goal of this study is to investigate the mediating effects of negative emotions (i.e., shame and anger) on the relationship between sexual harassment and turnover intention, and the moderating effect of pay satisfaction on the relationship between such negative emotions and turnover intention. Data were collected from 500 full-time restaurant employees in the United States. Using structural equation modeling (SEM), all direct effects were supported, except for the impact of shame on turnover intention. Moreover, anger mediated the relationship between sexual harassment and turnover …
Scholar articles