Authors
Xi Niu, Xiangyu Fan, Tao Zhang
Publication date
2019/1/11
Journal
ACM Transactions on Information Systems (TOIS)
Volume
37
Issue
2
Pages
1-27
Publisher
ACM
Description
Faceted search has become a common feature on most search interfaces in e-commerce websites, digital libraries, government’s open information portals, and so on. Beyond the existing studies on developing algorithms for faceted search and empirical studies on facet usage, this study investigated user real-time interactions with facets over the course of a search from both data science and human factor perspectives. It adopted a Random Forest (RF) model to successfully predict facet use using search dynamic variables. In addition, the RF model provided a ranking of variables by their predictive power, which suggests that the search process follows rhythmic flow of a sequence within which facet addition is mostly influenced by its immediately preceding action. In the follow-up user study, we found that participants used facets at critical points from the beginning to end of search sessions. Participants used facets …
Total citations
201920202021202220232024476353
Scholar articles
X Niu, X Fan, T Zhang - ACM Transactions on Information Systems (TOIS), 2019