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The success of telemedicine depends on patient satisfaction with the care that they receive, which is impacted by the ease of use of the technology, quality of the connection, and perceived effectiveness of care.

The study sought to evaluate patient satisfaction with telemedicine services in a high-volume andrology clinic.

We included all patients who had a telemedicine appointment between January 1, 2020, and August 22, 2022. Demographic information was gathered, and a satisfaction survey was conducted using REDCap software. Data were grouped into 2 age categories, with ≥50 years as the cutoff (19-50 years; >50 years). The data were analyzed according to age, distance from the patient’s home to our center, and survey responses. Pearson’s chi-square test and ordinal logistic regression analyses were performed …