Authors
Cecilia Berlin, Lars‐Ola Bligård, Maral Babapour Chafi, Siw Eriksson
Publication date
2022/1
Journal
Human Factors and Ergonomics in Manufacturing & Service Industries
Volume
32
Issue
1
Pages
151-170
Description
In any work system design intervention—for example, a physical workplace re‐design, a work process change, or an equipment upgrade—it is often emphasized how important it is to involve stakeholders in the process of analysis and design, to gain their perspectives as input to the development, and ensure their future acceptance of the solution. While the users of an artifact or workplace are most often regarded as being the most important stakeholders in a design intervention, in a work‐system context there may be additional influential stakeholders who influence and negotiate the design intervention's outcomes, resource allocation, requirements, and implementation. Literature shows that it is uncommon for empirical ergonomics and human factors (EHF) research to apply and report the use of any structured stakeholder identification method at all, leading to ad‐hoc selections of whom to consider important …
Total citations
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