Authors
Jennifer Grace Manegold
Publication date
2015
Journal
Academy of Management Proceedings
Volume
2015
Issue
1
Pages
14916
Publisher
Academy of Management
Description
Increasing instances of incivility (e.g. rudeness or disrespect) in the workplace have led to the growing popularity of incivility research within the mistreatment literature. It is believed that incivility may encourage reciprocated behaviors that escalate in intensity. However, the underlying processes by which this escalation effect occurs are not yet well understood. Therefore, based on social exchange theory and the organizational justice literature, I propose and test a multilevel process model of incivility among coworkers. Using 741 daily observations from 150 participants, the results of multilevel path analyses indicate support for a positive indirect effect from experienced incivility to both instigated incivility and counterproductive work behaviors via a desire for revenge. In addition, cross-level moderated mediation results demonstrate that perceptions of overall coworker group fairness strengthen the relationship from …
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