Authors
Monika Malinova, Jan Mendling
Publication date
2018/5/30
Journal
Business Process Management Journal
Volume
24
Issue
4
Pages
882-899
Publisher
Emerald Publishing Limited
Description
Purpose
The authors observe that actionable guidelines are missing from many reference works on business process management (BPM). Also, success factors are mostly not contextualized in the different phases and concerns of a BPM initiative. The purpose of this paper is to address this research gap.
Total citations
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