Authors
Derek Foster, Conor Linehan, Shaun Lawson, Ben Kirman
Publication date
2011/5/7
Book
CHI'11 Extended Abstracts on Human Factors in Computing Systems
Pages
2221-2226
Description
This paper reports on the pilot evaluation of "Power Ballads", an evocative social media application which displays aversive feedback based on excessive household energy usage. Work by other researchers in persuasive technologies has previously suggested the use of aversive feedback should be avoided as it leads to a lack of engagement by users. This work evaluates whether punishment of non-desirable behaviour discourages users from engaging with a persuasive application. To this end we recruited 9 households to use the Power Ballads application over a period of 4 weeks. We found the use of aversive feedback did not act as a deterrent to regularly interacting with the application through evaluating user engagement.
Total citations
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Scholar articles
D Foster, C Linehan, S Lawson, B Kirman - CHI'11 Extended Abstracts on Human Factors in …, 2011