Authors
D Ramona Bobocel
Publication date
2013/9
Journal
Journal of Applied Psychology
Volume
98
Issue
5
Pages
720
Publisher
American Psychological Association
Description
Drawing on fairness heuristic theory (Lind, 2001, 2002), it was predicted that how employees cope with an unfair event—whether they are more or less forgiving, and whether they are more or less vengeful—will depend jointly on (a) their perceptions of overall organizational justice and (b) the degree to which they focus on their own interests or on the interests of others. Data were collected in a 2-part field survey of 153 employees who reported their responses to a recent unfair event. Hierarchical regression analyses (controlling possible 3rd variable explanations) revealed the 2 predicted 2-way interactions. Perceptions of overall organizational justice (a) facilitated forgiveness among those with strong other-orientation, and (b) suppressed revenge among those with strong self-concern. Together, the data suggest that perceiving one’s organization as a fair entity can shape proximal responses to unfair events …
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