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The main purpose of this book is to answer the question whether all generations are able to appreciate, find and use new technologies and the possibilities they open up. It is composed of diverse chapters, some including theoretical reflections and some more focused on reporting empirical outcomes. The book is divided into three sections: two framed according to biological ageing categories (younger and older people’s interaction with new media), and the third composed of chapters more focused on comparing the two age groups. Mixed methods involving both qualitative and quantitative approaches are used, ranging from ethnography to surveys and studies using eye tracking and heatmaps to investigate usage.

Framed around questions of inclusion and ‘inclusive society’, the volume pays considerable attention to the issue of the digital (generational) divide and to the extent to which the distinction between …