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The study of intercultural communication has tried to answer the question,“How do people understand one another when they do not share a common cultural experience?” Just a few decades ago, this question was one faced mainly by diplomats, expatriates, and the occasional international traveler. Today, living in multicultural societies within a global village, we all face the question every day. We now realize that issues of intercultural understanding are embedded in other complex questions: What kind of communication is needed by a pluralistic society to be both culturally diverse and unified in common goals? How does communication contribute to creating a climate of respect, not just tolerance, for diversity? The new vision and innovative competencies we bring to this changing world will determine the answer to another question about the global village posed by Dean Barnlund:“Will its residents be neighbors capable of respecting and utilizing their differences or clusters of strangers living in ghettos and united only in their antipathies for others?” 1