Authors
James K Harter, Frank L Schmidt, Corey LM Keyes
Publication date
2003
Publisher
American Psychological Association
Description
Two lines of research characterize the study of the effects of organizational environment on workers' quality of life and performance. The first line originates with the study of stress and health and is best represented by the theory of person-environment fit. A second line of research originates with the behavioral, cognitive, and health benefits of positive feelings and positive perceptions, the well-being perspective. In this chapter, the authors focus on the well-being approach to understand the benefits of promoting the well-being of workers. The results of a meta-analysis of the relationship between employee workplace perceptions and business-unit outcome are presented. The authors investigate and demonstrate that the presence of positive workplace perceptions and feeling are associated with higher business-unit customer loyalty, higher profitability, higher productivity, and lower rates of turnover. Within the …
Total citations
200420052006200720082009201020112012201320142015201620172018201920202021202220232024682927495355687911612213517313715318614212114613443