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Supply chains are complex, stochastic systems. Nowadays, logistics managers face two main problems: increasingly diverse and variable customer demand that is difficult to predict. Classical forecasting methods implemented in many business units have limitations with the fluctuating demand and the complexity of fully connected supply chains. Machine Learning methods have been proposed to improve prediction. In this paper, a Long Short-Term Memory (LSTM) is proposed for demand forecasting in a physical internet supply chain network. A hybrid genetic algorithm and scatter search are proposed to automate tuning of the LSTM hyperparameters. To assess the performance of the proposed method, a real-case study on agricultural products in a supply chain in Thailand was considered. Accuracy and coefficient of determination were the key performance indicators used to compare the performance of the …