Authors
Andrea Gurtner, Franziska Tschan, Norbert K Semmer, Christof Nägele
Publication date
2007/3/1
Journal
Organizational Behavior and Human Decision Processes
Volume
102
Issue
2
Pages
127-142
Publisher
Academic Press
Description
This study examines the effect of guided reflection on team processes and performance, based on West’s (1996, 2000) concept of reflexivity. Communicating via e-mail, 49 hierarchically structured teams (one commander and two specialists) performed seven 15min shifts of a simulated team-based military air-surveillance task (TAST) in two meetings, a week apart. At the beginning of the second meeting, teams were assigned either to a reflexivity (individual or group) or to a control condition. Results show that reflexivity enhanced performance, the link between reflexivity and team performance being mediated by communication and implementation of strategies as well as by similarity of mental models. Contrary to expectations, individual reflexivity was superior to group reflexivity. Additional analyses suggested that group reflexivity decreased the commanders’ active behavior and increased discussion of strategies …
Total citations
20072008200920102011201220132014201520162017201820192020202120222023202461122242726272534352536282426251711