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Background

Community pharmacies are an easily accessible and cost‐effective platform for delivering health care worldwide, and the range of services provided has undergone rapid expansion in recent years. Thus, in addition to dispensing medication, pharmacy workers within community pharmacies now give advice on a range of health‐promoting behaviours that aim to improve health and to optimise the management of long‐term conditions. However, it remains uncertain whether these health‐promotion interventions can change the professional practice of pharmacy workers, improve health behaviours and outcomes for pharmacy users and have the potential to address health inequalities.

Objectives

To assess the effectiveness and safety of health‐promotion interventions to change community pharmacy workers' professional practice and improve outcomes for users of community pharmacies.