Authors
Qinzhi Jiang, Mustafa Naseem, Jamie Lai, Kentaro Toyama, Panos Papalambros
Publication date
2022/6/29
Book
Proceedings of the 5th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies
Pages
165-179
Description
Co-design collects insights from multiple stakeholders collaboratively making it a powerful method to design with marginalized populations. In the latter context, stakeholders have varying levels of power causing asymmetry and possible suppression of one group over another. Such power differentials can hinder co-design’s effectiveness. Through thirteen semi-structured interviews with co-design facilitators who have worked with marginalized communities in 43 different countries, we discovered that despite efforts to mitigate power differentials, significant disparities in educational and cultural backgrounds, language barriers, and gender imbalances prevent true collaboration. Tools for prototyping, analysis and evaluation often require literacy, advanced training, and resources. When these are inaccessible, co-design fails to materialize in the design analysis, implementation, and evaluation phases. We found this …
Total citations
Scholar articles
Q Jiang, M Naseem, J Lai, K Toyama, P Papalambros - Proceedings of the 5th ACM SIGCAS/SIGCHI …, 2022