Authors
Craig R Scott, Stacey L Connaughton, Hector R Diaz-Saenz, Katheryn Maguire, Ruben Ramirez, Brian Richardson, Sandra Pride Shaw, Dianne Morgan
Publication date
1999/2/1
Journal
Management Communication Quarterly
Volume
12
Issue
3
Pages
400-435
Publisher
Sage Publications
Description
In the currently strong U.S. economy, voluntary turnover continues to affect organizations and individuals in important ways. This study examines two sets of contributors to turnover intent that have not received much attention in the organizational communication literature: various indicators of communication and multiple targets of identification. A modified version of the International Communication Association Communication Audit survey and interviews were used to collect data at a state government agency. Results indicate that among the communication variables, supervisor and coworker relationships have the strongest association with intent to leave. The findings also reveal a rather complex relationship between three different types of identification (with division, agency, and state government) and intent to leave.
Total citations
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