Authors
Tom Chen, Sarah Dodds, Jörg Finsterwalder, Lars Witell, Lilliemay Cheung, Mareike Falter, Tony Garry, Hannah Snyder, Janet R McColl-Kennedy
Publication date
2021/4/27
Journal
Journal of Service Management
Volume
32
Issue
3
Pages
383-406
Publisher
Emerald Publishing Limited
Description
Purpose
People are responsible for their wellbeing, yet whether they take ownership of their own or even others' wellbeing might vary from actor to actor. Such psychological ownership (PO) influences the dynamics of how wellbeing is co-created, particularly amongst actors, and ultimately determines actors' subjective wellbeing. The paper's research objective pertains to explicating the concept of the co-creation of wellbeing and conceptualizing the dynamics inherent to the co-creation of wellbeing with consideration of the influences of all involved actors from a PO perspective.
Design/methodology/approach
To provide a new conceptualization and framework for the dynamics of wellbeing co-creation, this research synthesizes wellbeing, PO and value co-creation literature. Four healthcare cases serve to illustrate the effects of engaged actors' PO on the co-creation of wellbeing.
Findings
The derived conceptual …
Total citations
20202021202220232024224412418
Scholar articles
T Chen, S Dodds, J Finsterwalder, L Witell, L Cheung… - Journal of Service Management, 2021