Authors
Yu Zhang, Jingwei Sun, Li Feng, Cen Yao, Mingming Fan, Liuxin Zhang, Qianying Wang, Xin Geng, Yong Rui
Publication date
2024/5/11
Book
Proceedings of the CHI Conference on Human Factors in Computing Systems
Pages
1-24
Description
The proliferation of AI-powered search and recommendation systems has accelerated the formation of “filter bubbles” that reinforce people’s biases and narrow their perspectives. Previous research has attempted to address this issue by increasing the diversity of information exposure, which is often hindered by a lack of user motivation to engage with. In this study, we took a human-centered approach to explore how Large Language Models (LLMs) could assist users in embracing more diverse perspectives. We developed a prototype featuring LLM-powered multi-agent characters that users could interact with while reading social media content. We conducted a participatory design study with 18 participants and found that multi-agent dialogues with gamification incentives could motivate users to engage with opposing viewpoints. Additionally, progressive interactions with assessment tasks could promote …
Total citations
Scholar articles
Y Zhang, J Sun, L Feng, C Yao, M Fan, L Zhang… - Proceedings of the CHI Conference on Human Factors …, 2024