Authors
Christine M Pearson, Lynne M Andersson, Judith W Wegner
Publication date
2001/11
Journal
Human relations
Volume
54
Issue
11
Pages
1387-1419
Publisher
Sage Publications
Description
Many organizations are concerned about the potential for workplace aggression and violence, yet pay little heed to lesser forms of interpersonal and organizational mistreatment. Drawing from knowledge and experiences of managers, attorneys, law enforcement officers and emergency medical professionals, we report a multi-method, multidisciplinary inductive study addressing two questions: (1) what is the nature of workplace incivility and how does incivility differ from and fit among other types of workplace mistreatment; and (2) what are some implications of incivility for employees and organizations?
Total citations
Scholar articles
CM Pearson, LM Andersson, JW Wegner - Human relations, 2001