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As labour markets undergo rapid and profound transformations, lifelong learning is essential to ensure a responsive, competitive, and skilled workforce. Mature learners are a diverse group, but in comparison to their younger student counterparts, are more likely to have employment and/or caring responsibilities. This field note discusses the development and features of a novel online open educational resource, called At a crossroads: Navigating work and/or family alongside study (At a crossroads for brevity). The resource aimed to assist university students to both learn about the support options available to them as well as to consider how they themselves might make decisions if they experienced a conflict between their student/work/family roles. At a crossroads is innovative in terms of how it was developed (i.e., via survey-based research, story completion method, and consultations sessions with tertiary students …