Authors
Tajammal Hussain, Jacob Kjær Eskildsen, Rick Edgeman
Publication date
2020/8/17
Journal
Total Quality Management & Business Excellence
Volume
31
Issue
11-12
Pages
1195-1224
Publisher
Routledge
Description
Since its inception in 1987, the ISO 9000 standards series has received remarkable appreciation as a quality management system as well as a prolific field of research. The substantial amount of ISO standards scholarly research has contributed over the years to the accumulation of sound scientific knowledge. This article aims to develop a better view of ISO 9000 standards, as a field of research, by investigating the intellectual structures of summative knowledge, underlying dynamics, temporal progression, current development, and future evolution of research dimension. The Elsevier Scopus Bibliometric database searched for journal articles largely focused on ISO 9000 series, published during 1987–2015 period. The synchronised use of Bibliographic Coupling Technique and Factor Analysis yields eight prominent research streams. The study suggests that within the domain of ISO 9000 standards, some issues …
Total citations
20192020202120222023202435121094
Scholar articles