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South Africa is a developing country, and organisations are always in the process of having to improve operational, functional, as well as human resource components. Organisations focus on continuous improvement and as a result training and development of skills and knowledge of its personnel has become an important area. Training and development is key in any organisation and therefore should be a priority for any organisation. Lack of training and development leads to employee demotivation, as well as, an increase in labour turnover with the municipality (Muhammad, 2010). The main objectives of this