Authors
Ulrike Gretzel, Marianna Sigala, Zheng Xiang, Chulmo Koo
Publication date
2015/9
Journal
Electronic markets
Volume
25
Pages
179-188
Publisher
Springer Berlin Heidelberg
Description
Smart tourism is a new buzzword applied to describe the increasing reliance of tourism destinations, their industries and their tourists on emerging forms of ICT that allow for massive amounts of data to be transformed into value propositions. However, it remains ill-defined as a concept, which hinders its theoretical development. The paper defines smart tourism, sheds light on current smart tourism trends, and then lays out its technological and business foundations. This is followed by a brief discussion on the prospects and drawbacks of smart tourism. The paper further draws attention to the great need for research to inform smart tourism development and management.
Total citations
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Scholar articles
U Gretzel, M Sigala, Z Xiang, C Koo - Electronic markets, 2015