Authors
Boris Lokshin, Anita Van Gils, Eva Bauer
Publication date
2009/6/1
Journal
European Management Journal
Volume
27
Issue
3
Pages
187-196
Publisher
Pergamon
Description
Recent interdisciplinary research suggests that customer and technological competencies have a direct, unconditional effect on firms’ innovative performance. This study extends this stream of literature by considering the effect of organizational competencies. Results from a survey-research executed in the fast moving consumer goods industry suggest that firms that craft organizational competencies – such as improving team cohesiveness and providing slack time to foster creativity – do not directly improve their innovative performance. However, those firms that successfully combine customer, technological and organizational competencies will create more innovations that are new to the market.
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Scholar articles
B Lokshin, A Van Gils, E Bauer - European Management Journal, 2009