Authors
Farhana Huq, Nahar Sultana, Sujan Sarker, Md Abdur Razzaque, Mohammad Mehedi Hassan
Publication date
2022/7/1
Journal
IEEE Access
Volume
10
Pages
71194-71208
Publisher
IEEE
Description
Online Food delivery, a specialized application of mobile crowdsourcing, has accelerated its popularity due to rushed urban lifestyle in recent times. The food delivery order assignment to workers that maximizes the service qualities, such as maximization of workers’ profit and minimization of order completion time to enhance the customer satisfaction at the same time, is a challenging problem. Existing works in the literature are limited either by focusing solely on minimizing order completion time or reduction of cost incurred in delivery of orders. In this paper, we develop a framework for optimal assignment of food delivery orders to workers as a multi-objective linear programming (MOLP) problem that makes a trade-off in between the worker profit and customer satisfaction. Due to NP-hardness of the above MOLP, a polynomial time solution of the food delivery problem has been developed, namely WWOFooD …
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