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Digital technologies promise to transform agri-food systems such that they contribute to a more inclusive, economically, and/or environmentally sustainable future. However, without careful attention to the approaches for their introduction, development, and rollout, they are likely to fail to address key aspects of inclusion. Contemporary inclusive innovation mechanisms focus on the involvement of farmers in the innovation processes, but do not elucidate how to operationalize a deeper inclusivity that takes account of the nature of engagement with the farmers and dynamics of the relationships required for successful outcomes.

This article analyzes the concept of inclusivity and its operationalization using the case of the Kenya Agricultural Livestock and Research Organization (KALRO). We develop lines of inquiry on how inclusivity can be defined, sought and operationalized in digital agri-food …