Authors
Thomas B Ksiazek, Limor Peer, Andrew Zivic
Publication date
2015/11/2
Journal
Digital journalism
Volume
3
Issue
6
Pages
850-870
Publisher
Routledge
Description
The provision of online news provides unique opportunities for users to interact with content and with other users. One of the more common forms of interactivity involves commenting on news stories. These interactive features are often heralded for enabling virtual public discussion of current events. Yet there exists a widespread belief that these spaces fail to meet that lofty goal, instead exhibiting hostile and vitriolic discourse, which undermines the deliberative potential of online interaction. At the same time, there is a lack of consensus among researchers regarding the proper conceptualization of hostility, and its more desirable counterpart, civility. This article aims to integrate normative and contextual conceptual definitions of hostility and civility in online interactions with the news. Building on these, we develop operational definitions of the two concepts and analyze the presence of hostile and civil discussion in …
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