Authors
Jisun An, Haewoon Kwak, Soon-gyo Jung, Joni Salminen, M Admad, B Jansen
Publication date
2018/11/1
Journal
ACM Transactions on the Web (TWEB)
Volume
12
Issue
4
Pages
1-26
Publisher
ACM
Description
We develop a methodology to automate creating imaginary people, referred to as personas, by processing complex behavioral and demographic data of social media audiences. From a popular social media account containing more than 30 million interactions by viewers from 198 countries engaging with more than 4,200 online videos produced by a global media corporation, we demonstrate that our methodology has several novel accomplishments, including: (a) identifying distinct user behavioral segments based on the user content consumption patterns; (b) identifying impactful demographics groupings; and (c) creating rich persona descriptions by automatically adding pertinent attributes, such as names, photos, and personal characteristics. We validate our approach by implementing the methodology into an actual working system; we then evaluate it via quantitative methods by examining the accuracy of …
Total citations
20182019202020212022202320241142035222016
Scholar articles
J An, H Kwak, S Jung, J Salminen, M Admad, B Jansen - ACM Transactions on the Web (TWEB), 2018