Authors
Charles Dennis, Andrew Newman, Richard Michon, J Josko Brakus, Len Tiu Wright
Publication date
2010/5/1
Journal
Journal of Retailing and Consumer services
Volume
17
Issue
3
Pages
205-215
Publisher
Pergamon
Description
Digital signage (DS), public screens showing video, is an important, little-researched topic. The “direct” route in the elaboration likelihood model suggests that DS influences cognition, which then influences emotions whereas the “peripheral” route is emotion→cognition. We predict that these operate in parallel and report a survey of mall consumers (n=315). DS has a significant, positive, total effect on approach behaviors, mediated by positive affect and (arguably) perception of mall environment. Results extend the limited capacity model of mediated message processing from television to DS, which predicts the effectiveness of vivid moving visual images as atmospheric stimuli.
Total citations
201020112012201320142015201620172018201920202021202220232024411918154272924362528211412
Scholar articles
C Dennis, A Newman, R Michon, JJ Brakus, LT Wright - Journal of Retailing and Consumer services, 2010