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The number of activities in city logistics is growing rapidly causing an increase in emissions, and a decline in accessibility and safety in cities. Therefore, the Dutch government has introduced GreenDeal Zero-emission city logistics. The goal of this deal is to have 30-40 of the biggest municipalities in the Netherlands have zero-emission city logistics in 2025. The goal for 2025 is clear, but it lacks a way for municipalities to see their progress and a way to find improvements in their city logistics. This research is focused on developing a maturity model as a tool to assess the maturity level of a municipality for its performance-related city logistics process management to achieve its aim of reaching zero emissions. The