Authors
Mona Mrad, Sahar Karimi, Zsofia Toth, George Christodoulides
Publication date
2022/9/2
Journal
Journal of Marketing Management
Volume
38
Issue
13-14
Pages
1339-1368
Publisher
Routledge
Description
This study contributes to the nascent literature on luxury experiences by focusing on a significant yet understudied segment of consumers responsible for a large share of luxury purchases. Seven in-depth interviews with ultra-high-net-worth individuals (UHNWIs), who represent the world’s economic elite, and ten in-depth interviews with managers of top luxury brands reveal important features of the elite luxury experience. Not only do UHNWIs seek extraordinary, exclusive, and bespoke luxury experiences, but they are also driven by status affirmation, feelings of entitlement, and the need for distinction. They also experience a privacy paradox, with a preference for ‘selective publicity’. Our findings demonstrate UHNWIs’ strong disengagement from others – even other UHNWIs – facilitatedby elite luxury experiences. This study is the first to shed light on the idiosyncrasies of the elite luxury experience by combining …
Total citations
202220232024212
Scholar articles
M Mrad, S Karimi, Z Toth, G Christodoulides - Journal of Marketing Management, 2022