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The relational practice existing between a service provider and its customers and the customer retention: a comparison between a theoretical model and rival

Authors

GS Milan, ME Camargo, D De Toni, MMB Pinto, CA Costa

Publication date

2013

Journal

Australian Journal of Basic and Applied Sciences

Volume

7

Issue

7

Pages

904-915

Total citations

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The relational practice existing between a service provider and its customers and the customer retention: a comparison between a theoretical model and rival

GS Milan, ME Camargo, D De Toni, MMB Pinto… - Australian Journal of Basic and Applied Sciences, 2013

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