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♦ This paper suggests a framework for thinking and action by Government and public sector organisations in promoting successful innovation, and its implementation and diffusion in the public sector.

♦ Innovation should be a core activity of the public sector: it helps public services to improve performance and increase public value; respond to the expectations of citizens and adapt to the needs of users; increase service efficiency and minimise costs. Moreover the public sector has been successful at innovation in the past (cf. Open University)